PM Point of View: "Agile: Making It Happen for Uncle Sam" featuring Elizabeth McQueen of CPB and Jim York of Foxhedge, Ltd.

“Agile: Making It Happen for Uncle Sam”

A discussion with Jim York and Elizabeth McQueen on the effectiveness of the agile software development approach at the Customs and Border Protection agency – what it takes to make it work, and what happens when it does!

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PM Point of View® (PM-POV) is a podcast series produced by Final Milestone Productions and PMIWDC. PM-POV allows our membership and the public at large to listen to brief and informative conversations with beltway area practioners and executives as they discuss various perspectives on project management-- its uses, its shortcomings, its changes, and its future. Listens can send comments and suggestions for topics and guests to:

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About the Speakers

Jim York

FoxHedge Ltd

Jim helps individuals, teams and organizations achieve their goals. For over 25 years, Jim has mentored and coached leaders and teams at all levels of the organization. Jim’s coaching and interactive workshops cultivate the skills and qualities needed to direct, support, and build effective teams. Jim holds both Certified Agile Coach credentials (Certified Enterprise Coach and Certified Team Coach℠) and the Certified Scrum Trainer® credential from the Scrum Alliance, one of only a small number of individuals worldwide to hold all three top level certifications. Jim is also a licensed facilitator for the Agile Fluency™ Suite, a Certified LeSS Practitioner, and an Innovation Games® Facilitator. In 2007, he cofounded FoxHedge Ltd ( with his wife, Melissa York. Their mission is to help leaders and their teams support successful outcomes for their customers and organizations.

Elizabeth McQueen

PMIWDC / U.S. Customs and Border Protection, DHS
Chapter Chair / Branch Chief, International Trade Data System (ITDS)

Meet Elizabeth McQueen - the new 2015 PMIWDC Chapter Chair and CEO. Elizabeth served as the Chapter’s Vice-Chair and COO in 2014, following 9 years of increasing volunteer involvement that started when she attained her PMP certification in 2005. Beginning as a volunteer with the Business Process Assessment committee, Elizabeth moved on to managing the chapter’s Business Process Definition project before serving as the chapter’s Assistant Vice President, and then Vice President, for Records Management. Elizabeth was elected as a Director at Large to the Governance Board in January 2012. The Governance Board appointed her as Vice-Chair for 2014, switching her tenure with another DAL to allow her to subsequently serve as Chair in 2015.

From a professional perspective, Elizabeth’s career has centered on all aspects of organizational maturity, from developing corporate processes and metrics programs to teaching project and program management, as well as preparing organizations for certifications and audits in support of meeting universally accepted standards. She is currently the Branch Chief for the International Trade Data System (ITDS) for Customs and Border Protection, within the Department of Homeland Security. Prior to this project she taught Acquisition Program Management at DHS, via Process Evolution Group (PEG), her business process improvement and project / program management training corporation.

Elizabeth graduated in 1988 from the University of Texas at Austin, with a BS degree in Advertising. She lives in Alexandria, VA with her husband Steve and their tri-color Shetland Sheepdog, Bella. Outside of her professional work and time spent volunteering with the Chapter, she enjoys cooking, yoga, and travel with her family.

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