Chantilly Luncheon - Intro to ITIL for PMs
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Introduction
to ITIL for Project Managers
featuring
Connie Creech
When:
Thursday, December 10th, 200911:30 am: Check in and networking
12:00 pm: Presentation
12:45 pm: Q&A
1:00 pm: Meeting concludes
Where:
Costs
- The Chantilly luncheons are free of charge
- Membership in PMI is not required
- Pre-registration is not required
About the Program
Introduction to ITIL
for Project ManagersThe Information Technology Infrastructure Library (ITIL) is a set of concepts and policies for managing IT services, developments and operations. ITIL gives a detailed description of a number of important IT practices with comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. The framework was developed by the United Kingdom's Office of Government Commerce (OGC), with the current version (ITIL v3) published in May 2007
At the end of this session participants will know:
- What is ITIL?
- ITIL purpose/goal
- ITIL Service Lifecycle (ITILv3)
- How to use PMBOK to Implement ITIL
About the Speaker
Connie Creech
Connie Creech is an ITIL V3 Expert with over 12 years experience in the industry. She has worked in both the public and private sector; US Army, Secret Service, Sprint Nextel - Network Corporate Security and Managed Services and she was also a Service Operation Mgr for a large engineering consulting firm.
She continues to work extensively with ITIL within CSC and participates with her local DC itSMF chapter to help others implement IT Service Management Solutions. Her current role is ITILv3 Process Architect within NPS located in Chantilly, VA.
Contact Ms. Creech with inquiries about the presentation at ccreech@csc.com
Have
an idea for a presentation topic? Interested in speaking
at a future meeting? Contact
pmiwdc-chantilly@pmiwdc.org
Directions to the Chantilly Luncheon
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- Some visitor parking is usually available in the front, but additional parking is available behind the building.
- Enter through the main front entrance and tell the receptionist that you are going to the PMI meeting in the auditorium, and you will be directed where to go.
