Program communication means many things to many people.  Done well, communication contributes to program success; done poorly, communication (or the lack of it) impedes program success.  Through this light-hearted lecture, Mr. Knapp will lead the group through the decision-making process that leads to a solid communications plan.  

The group will reflect on their stakeholders needs, examine communications strategies, and review tools such as scorecards, matrices, networks, and feedback loops.  Attendees will expand their understanding of PMI/PMBOK communication practices and processes.

By the end of the lecture, participants will have the information they will need to draft their organization’s or program’s communication plan and establish good communications practices.

Blair Alan Knapp Jr. holds a MS in Project Management from Boston University, a BA in International Affairs/International Economics from The George Washington University, a Masters Certificate in Unix System Administration from The George Washington University, and a Masters Certificate in Project Management from Boston University.  Mr. Knapp has been engaged in program and project management for the past seventeen years, consulting in it for the past ten.  He has specialized in IT integration, Program Management Office support, and program control.  During this time, he has worked for McDonnell Douglas Aerospace and, subsequently, The Boeing Company installing and supporting systems at such US commands as EUCOM, JAC, SHAPE, and JICPAC.  While at Boeing, he also served as the Configuration Manager for a significant IT program.